Privacy policy

Last updated: December 8, 2025

At Maison Verde Lifestyle (“Maison Verde”, “we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website or making a purchase, you agree to the practices described below.

1. Information We Collect

A. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment information (processed securely through Shopify or our payment partners)

  • Order history, returns, exchanges

  • Messages or enquiries sent to us

B. Information collected automatically

Shopify may collect:

  • IP address

  • Device and browser details

  • Pages viewed, time spent

  • Items added to cart or wishlist

  • Cookie and tracking data

C. Information from third parties

Such as:

  • Payment processors

  • Delivery partners

  • Marketing and analytics platforms

  • Social media integrations (if used)

2. How We Use Your Information

To fulfil your orders

  • Process payments

  • Ship products

  • Send order updates

  • Manage returns and exchanges

To personalise your experience

  • Recommend products

  • Tailor content

  • Remember preferences

To communicate with you

  • Customer support

  • Service updates

  • Newsletters and marketing (only if subscribed)

For security and fraud prevention

  • Authenticate users

  • Monitor suspicious activity

For legal compliance

  • Respond to lawful requests

  • Maintain tax, audit, or accounting records

3. How Your Information Is Shared

We share your information only with trusted partners who help us operate our business, such as:

  • Shopify (website hosting and ecommerce platform)

  • Payment gateways

  • Shipping partners

  • Analytics and advertising tools

  • Customer communication tools

These partners are required to protect your data and use it only for the intended purpose.

We do not sell your personal information.

4. Shopify’s Role

Our store is powered by Shopify. Shopify may process data to provide secure checkout, analytics, website operations, and improved shopping experiences.

Learn how Shopify handles data here:
https://www.shopify.com/legal/privacy

5. Cookies & Tracking

Cookies help us:

  • Keep your cart active

  • Improve site performance

  • Offer personalised recommendations

You may disable cookies through your browser, but some features may not work fully.

6. Children’s Privacy

Our website and products are not intended for children under 18.
We do not knowingly collect information from minors.

If a minor’s information was submitted, please contact us for removal.

7. Data Security & Retention

We take reasonable steps to protect your information.
However, no online system is completely secure.

We retain your data only as long as needed to:

  • Provide services

  • Fulfil orders

  • Meet legal obligations

  • Resolve disputes

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Limit marketing communication

  • Withdraw consent

You may exercise these rights by contacting us at contact@maisonverdelifestyle.com.

You can unsubscribe from marketing emails anytime.

9. International Data Transfers

Shopify and certain service partners may process or store your data outside India.
Where required, appropriate safeguards are used.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will reflect the most recent revision.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: contact@maisonverdelifestyle.com
Phone: +91 97680 41214
Address: Maison Verde Lifestyle, Andheri West, Mumbai 400053, India